PRIVACY POLICY

Bathforte is committed to safeguarding your privacy. Contact us by writing an email to bathforte@bathforte.com if you have any questions or problems regarding the use of your personal data and we will quickly assist you.

By using this site and / or our services, you accept the processing of your personal data as described in this Privacy Policy.

Principles of data protection

We are committed to following the following data protection principles:

  • The processing is legal, fair and transparent. Our processing activities have legal bases. We always consider your rights before processing personal data. We will provide you with information about the processing if you consider it appropriate.
  • The processing is limited to the purpose of our company. Our processing activities conform to the purpose for which personal data was collected.
  • Processing is done with minimal data. We only collect and process the minimum amount of personal data required to carry out our activity.
  • Processing is limited to a certain period of time. We will not store your personal data for longer than necessary.
  • We will do our best to ensure the accuracy of the data.
  • We will do our best to guarantee the integrity and confidentiality of the data.

User rights regarding your data

The user has the following rights regarding their data:

  1. Right to information, which means that you have the right to know if your personal data is being processed; what data is collected, where it is obtained and why and who processes it.
  2. Right of access, which means that you have the right to access the data collected from you or about you. This includes your right to request and obtain a copy of your personal data.
  3. Right to rectification, which means that you have the right to request the rectification or deletion of your personal data that is inaccurate or incomplete.
  4. Right to erase, which means that in certain circumstances you can request that your personal data be deleted from our records.
  5. Right to restrict the processing, that is, when certain conditions apply, you have the right to restrict the processing of your personal data.
  6. Right to object to the processing, which means that in certain cases you have the right to object to the processing of your personal data, for example, in the case of direct marketing.
  7. Right to object to automated processing, which means that you have the right to oppose automated processing, including profiles; and not be subject to a decision based solely on automated processing. This right can be exercised every time there is a result of the profile that produces legal effects that significantly affect you.
  8. Right to data portability: you have the right to obtain your personal data in a readable format.
  9. Right to file a complaint: If we deny your request under access rights, we will provide a reason as to why. If you are not satisfied with the way your request has been handled, contact us.
  10. Right to the help of the supervisory authority, which means that you have the right to the help of a supervisory authority and the right to other legal remedies, such as claiming damages.
  11. Right to withdraw consent: you have the right to withdraw any consent granted for the processing of your personal data.

You can exercise your right of access, rectification, deletion, portability, limitation and opposition at the following email address: bathforte@bathforte.com or submit a claim to the corresponding Control Authority.

Data we collect

Information you have provided us

his could be your email address, name, address, etc., mainly information that is necessary to offer you a service or improve your experience with us. We keep the information you provide so you can comment or perform other activities on the website. This information includes, for example, your name and email address.

Information collected automatically

This includes information that is automatically stored using cookies and other session tools. For example, your IP address, your browsing history, etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities can be registered.

Publicly available information

We may collect information that is publicly available, also through cookies.

How we use the personal data of our customers

We use your personal data to:

  • Communicate and interact with you, and notify changes of any service
  • Improve your customer experience
  • Fulfill an obligation under law or contract

We use your personal information for legitimate reasons and/or with your consent.

On the basis of legitimate interest, we process your personal data for the following purposes:

  • Contact you about the requests made

With your consent we process your personal data for the following purposes:

  • Send newsletters
  • For other purposes for which we have requested your express consent

We process your personal data to comply with the obligations arising from the law and / or for the options provided by law. We reserve the right to anonymize the personal data collected and use such data. We will use the data outside the scope of this policy only when it is anonymized.

On the other hand, we will inform you about any further processing and purposes.

Entities with whom we share your data

To perform a complete management of the services requested within Bathforte, we need to share data with partner companies.

  • Transportation agency, to send our products.

How we secure your data

We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonym when appropriate. We control our systems in search of possible vulnerabilities and attacks.

All the files that make up this website are hosted on an own server and the data contained in them are processed according to their privacy policy.

Although we do our best, we cannot guarantee information security. However, we promise to notify the appropriate authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we can to avoid security breaches and help the authorities in case violations occur.

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